Facebook papers: Leaked internal documents show company failed to check abusive content globally - details

 New Delhi: Leaked internal documents of social media giant Facebook have shown that the company has failed to check abusive content globally including in countries where misinformation and hate speech was likely to cause the most harm.

The papers are among a cache of disclosures made to the US Securities and Exchange Commission and Congress by whistleblower Frances Haugen, a former Facebook product manager who left the company in May. 

According to Reuters which accessed the leader documents, the social media company was aware of the fact that it hasn't hired enough workers who possess both the language skills and knowledge of local events needed to identify objectionable posts from users in a number of developing countries.

The documents also showed that the artificial intelligence systems Facebook employs to root out such content frequently aren't up to the task, either; and that the company hasn't made it easy for its global users themselves to flag posts that violate the site's rules.

'Facebook fails to check hate speech in India'

In India, the company has failed to contain hate speech, misinformation and celebrations of violence, the documents revealed. 

In an undated document, which a person familiar with the disclosures said was from 2021, Facebook employees also shared examples of "fear-mongering, anti-Muslim narratives" spread on the site in India, including calls to oust the large minority Muslim population there.

"Our lack of Hindi and Bengali classifiers means much of this content is never flagged or actioned," the document said. Internal posts and comments by employees this year also noted the lack of classifiers in the Urdu and Pashto languages to screen problematic content posted by users in Pakistan, Iran and Afghanistan.

Source https://www.timesnownews.com/technology-science/article/facebook-papers-leaked-internal-documents-show-company-failed-to-check-abusive-content-globally-details/826477


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